Wednesday, February 4, 2009

Off The Hook

For 3 months Redbush has been dealing with phone problems.  She has been getting call displays every 5 minutes even though the phone itself does not ring.  Redbush has called the company on numerous occasions, and they say that they have dealt with it on their end.  That is, they have changed the software, and have sent a technician out to Redbush's place.  Three different brand new phones have been sent back to the place the phone was bought at.  The managers at this place say that the phones have been tried out and they work just fine there.  Redbush has  now been told by the phone company that it has to be a problem with the phone, or a wiring problem in our house.  The last technician that came out said he had basically no idea what was going on unless it's because we live in the country and the city has a direct line through, and ours has a few different boxes to go through for our reception.  The phone company has also told us that if  they do anything with wiring, etc. that it will be our problem, and we will be billed.  Our other call displays workjust fine.  The company that they bought the phone from are reputable people, so, the family doesn't think they have been scammed! The calls that display, but don't ring have either a bunch of jumbled numbers, private, or, out of area.  The last week, Redbush has been getting calls with the caller saying, "62".  Go figure!  If anyone has a solution, or a comment, let me know.  Redbush is ready to scream!  She does pay her bills religously, by the way.
On another note, Bonzi, the shepherd has been giving her "the look", that says, "for god sakes, can't we do something?!"  Redbush's place has been a skating ring for the past week, or so because of all the mild weather, so hasn't been able to do a lot with the dogs.  Bonzi and Bonzerelli have to walk gingerly on the paths when they are out.  I'm not complaining, the weather can stay as long as it wants!  Redbush has to be careful, however, because she did crack her wrist on the ice when she went skiing with her shepherd in 2007.  It hasn't been the same since.

2 comments:

the Bag Lady said...

No suggestions for fixing your phone, but I do hope you find a solution. I'm sure it's terribly frustrating!

Anonymous said...

I never even answer my phone until I hear who's calling over the answering machine. It sounds like a crossed line somewhere. Does that happen with every phone plugged into the jack?